Policies

REMINDERS AND NOTIFICATIONS:

A text to reconfirm will be sent to you about 30 hours before your appointment start time. A reminder text will arrive around 4 hours prior. Please click the link in the text or text me directly to reconfirm.

CANCELLATION POLICY:
Sometimes things just come up: we have all been there. I kindly ask that you communicate blockers with me as soon as you can. Please be sure to reconfirm your appointment by clicking the link in the text you receive from my scheduling system. If you need to reschedule, please text me directly. I’ll always be as flexible as possible.

NO-SHOW:
Clients with a history of no-show appointment can be rescheduled up to one time. A non-refundable deposit equal to 50% of the total service amount (or a minimum of $100, whichever is greater) will be required to book any future appointments and is due within 24 hours of when the appointment is requested. The deposit can be paid through Zelle, ApplePay, or Venmo at the time of scheduling.

OUTCALL:
Manscaping is not recommended for outcall appointments. No outcall fee for appointments less than 17 miles from 60636. The outcall fee applies to all appointments greater than 17 miles or 45 minutes from 60626. Payment for outcall fees are due in when you reconfirm your appointment.

AFTER HOURS APPOINTMENT REQUESTS:
Applies to any appointment scheduled to start at or after 8:30pm. TLDR: Appointment requests for times that are scheduled to start at 8:30 PMpm or outside of business hours may incur a $100 after hours fee. The after hours fee should be paid in person when we settle up at your appointment. All fees are available through my online scheduling system.